It is simple to troubleshoot and fix hp printer offlineerror. To begin HP printer offline repair, check for loose connections, unplug the printer's power cable, and await a few mins. Then re-connect it. Ascertain that the printer is operating correctly. If there is no beep and printouts are being generated correctly, the printer issue has been addressed. If this does not work, check out the wireless connection.
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What are ways to troubleshoot and resolve the hp printer offline error?
What are ways to troubleshoot and resolve the hp printer offline error?
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These instructions will address several issues. If your problem is resolved, don’t feel you have to continue through all the steps. It’s best to do them in this order, however, because the simplest fixes are listed first and require the least effort and tech knowledge.
Option 1 - Run HP Print and Scan Doctor
Use the HP Print and Scan Doctor application to identify and solve errors. You can find this special version that’s designed to resolve offline issues by clicking this link.
Open the application called HPPSdr.exe by clicking it from the download location and allowing it to run. You may need to be in administrator mode to do this
If you are prompted, choose Yes to trust the file source because it comes directly from the HP tech support team
Click Start and choose your printer
If your printer is not listed, restart your printer, then click Retry in the Print and Scan Doctor application
The application will identify potential connection issues. Follow the prompts and click Yes if asked to turn on printer updates
Continue through the prompts and click Yes if asked to make this printer the default printer
Did these instructions help you? You’ll know it worked if your printer status changed from “offline” to “online.” If not, continue to the next section.
Option 2 - Set the default printer
You may need to manually indicate your default printer preference. Follow these steps to resolve this issue for Windows 10. Before you begin, make sure that you have downloaded and installed all of the updates for the Windows 10 operating system.
For Windows 10 users
Use the search box or ask Cortana to open Devices
Select Printers & scanners
Ensure that the box next to “Let Windows manage my default printer” is unchecked. Click the box to unselect it if necessary
Choose your printer from the list provided
If your printer is listed multiple times, select the version that is showing an idle or online status
Click Manage
Click Set as default
For Windows 8 users
Select your printer from the devices shown. If there is more than one version, choose the version that is not grayed out. Right-click and select “Set as default printer.”
Now try printing again. If your device still displays an offline status, move on to the next section.
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Rachel Gomez